In the rental car business, as sad as it is to say, sometimes we have to turn a customer away. As to the why? Reasons could be: money, unworthy credit, expired or fake driver’s licenses, or just a gut feeling. Yet, instead of a flat “No!”, and showing the guy the door, this not so […]

In today’s ever-changing news cycle, self-storage operators cannot be too careful. They run a risk with every signed lease that a renter will default or worse. Plus, for the independent self-storage operator who does not self insure, providing a moving truck could be cost prohibitive. Not anymore. Renter’s Identification Check (RIC), now available to the […]

You are an Independent auto rental operator. Your business fills a needed neighborhood niche. Bet a large part of your business comes from interacting with customers on the telephone. To stand out from the rent-a-car chains creeping into your area, good telephone manners at the counter provide an opportunity to create a better experience for […]

Fraud! In the auto rental business, it should always be tickling the edges of your mind. Is this customer really who she says she is? There are instances of rental cars being rented and not returned after being used to transport people and illegal contraband around the country. Of all the solutions available to rental […]

Cars Recalled in U.S. Reached 64 Million in 2014, NHTSA Says…. (Bloomberg) — Carmakers recalled about 64 million vehicles in the U.S. last year, more than double the previous record set in 2004, according to official government data. The tally released Thursday by the National Highway Traffic Safety Administration closes the book on one of […]

Ready to be a sole proprietor? Renting vehicles for profit and fun is possible. Get the training you need to start up a rental car business with Auto Rental Solutions’ Rental Operator Workshop March 2-4, 2015 in Rock Hill, SC. Owning a rental car business is more than just finding a location, putting out a […]