In the rental car business, as sad as it is to say, sometimes we have to turn a customer away. As to the why? Reasons could be: money, unworthy credit, expired or fake driver’s licenses, or just a gut feeling. Yet, instead of a flat “No!”, and showing the guy the door, this not so […]

You are an Independent auto rental operator. Your business fills a needed neighborhood niche. Bet a large part of your business comes from interacting with customers on the telephone. To stand out from the rent-a-car chains creeping into your area, good telephone manners at the counter provide an opportunity to create a better experience for […]

You are in the rental car business. Auto Rental Solutions is all about rental car businesses. So, we challenge you: When you look at your business ask yourself: “When it comes to my business am I in Neutral or Drive? First a little history…. Walter L. Jacobs, at the age of 22, opened a car-rental […]

Ready to be a sole proprietor? Renting vehicles for profit and fun is possible. Get the training you need to start up a rental car business with Auto Rental Solutions’ Rental Operator Workshop March 2-4, 2015 in Rock Hill, SC. Owning a rental car business is more than just finding a location, putting out a […]

Advanced Management Workshop offered by Auto Rental Solutions March 10, 2015 guides experienced car rental professionals to new levels of profitablity. There is much more to the business of renting vehicles than having a few cars curbside and some rental contracts on the counter. After sweating the start-up of their businesses, Independent Rental Car Operators […]