News
For your rent a car business, your neighborhood is larger than you may think.
Have you met your neighbors? If you are running an independent rental car business, it’s important to know your sphere of influence. Meaning: get to know your neighbors. Sure, you may be the only person at the counter most days and maybe the only person at all but to grow your business and build on […]
You want to be your own boss. We understand that.
Whether you decide to purchase a rental car franchise or create your own independent rental car agency, the sure way to success is to avoid mistakes made by beginners (and some seasoned professionals as well!) in the rental car business. At Auto Rental Solutions, we will make sure you have the insight and tools you […]
The Rental Car Customer: From not so great to GREAT!
In the rental car business, as sad as it is to say, sometimes we have to turn a customer away. As to the why? Reasons could be: money, unworthy credit, expired or fake driver’s licenses, or just a gut feeling. Yet, instead of a flat “No!”, and showing the guy the door, this not so […]
Protecting the self-storage owner-operator
In today’s ever-changing news cycle, self-storage operators cannot be too careful. They run a risk with every signed lease that a renter will default or worse. Plus, for the independent self-storage operator who does not self insure, providing a moving truck could be cost prohibitive. Not anymore. Renter’s Identification Check (RIC), now available to the […]
Rental Car Business Telephone Manners
You are an Independent auto rental operator. Your business fills a needed neighborhood niche. Bet a large part of your business comes from interacting with customers on the telephone. To stand out from the rent-a-car chains creeping into your area, good telephone manners at the counter provide an opportunity to create a better experience for […]
Truth in Auto Rental: Fake IDs are Real
Fraud! In the auto rental business, it should always be tickling the edges of your mind. Is this customer really who she says she is? There are instances of rental cars being rented and not returned after being used to transport people and illegal contraband around the country. Of all the solutions available to rental […]
Is Your Rental Car Business in Neutral?
You are in the rental car business. Auto Rental Solutions is all about rental car businesses. So, we challenge you: When you look at your business ask yourself: “When it comes to my business am I in Neutral or Drive? First a little history…. Walter L. Jacobs, at the age of 22, opened a car-rental […]
Rental Car Businesses Need to Pay Attention to Auto Recalls
Cars Recalled in U.S. Reached 64 Million in 2014, NHTSA Says…. (Bloomberg) — Carmakers recalled about 64 million vehicles in the U.S. last year, more than double the previous record set in 2004, according to official government data. The tally released Thursday by the National Highway Traffic Safety Administration closes the book on one of […]
Car Rental is a great business to be in. Ask us why!
Ready to be a sole proprietor? Renting vehicles for profit and fun is possible. Get the training you need to start up a rental car business with Auto Rental Solutions’ Rental Operator Workshop March 2-4, 2015 in Rock Hill, SC. Owning a rental car business is more than just finding a location, putting out a […]
RCP vs. CDW: Which One Fights for You?
There are two types of coverage available for the rental car operator to offer a customer: Collision Damage Waiver (CDW) and Renter’s Collision Protection (RCP). Unfortunately, when it comes to rental car collision coverage, what might be considered a ‘no brainer’, really takes some thought. Jim Schalberg Auto Rental Solutions wants to help you understand […]